You are in good hands
By: Yassine Bouallala - Torremirona Relais Hotel
Tourism , that window through which all people can contemplate the world, and enjoy the riches that reside in the differences between the people that inhabit this planet and the beauty of nature and the art of our society , It is in a moment of transformation due to the health crisis that has spread worldwide due to the pandemic situation that we are going through.
Being the absolute priority the resolution of the health crisis and the support to our health workers, as well as to all the human teams that give support to the different problems that arose from the Covid-19, which have carried out a titanic task for which we must be enormously grateful, the other members of society must begin to think about tomorrow in order to guarantee the return of values and opportunities that allow us to continue sharing this beautiful world.
It is for this reason that members of the tourism sector, as well as different members of the hospitality and restaurant community , have long worked to provide an environment in which our clients and colleagues feel safe and comfortable again. So that they can once again build relationships of trust and above all, once again enjoy the freedom that sharing the best of ourselves and our territory gives us .
At Torremirona Golf & Spa Resort , our community works uninterruptedly to create that environment of quality and comfort , together with the relevant social entities and administrations, in order to have the opportunity to once again enjoy tourism , our people, the gastronomy that has It has been a reference in the world and in the landscapes that have inspired generations. We want to give our colleagues the opportunity to share their smile and dedication to our guests, and we want to offer the opportunity to all who want to feel at home once again.
Measurements and protocols
With the aim of creating an environment where all this can be carried out again, and we can once again enjoy our leisure time and the environment that surrounds us, at Torremirona Golf & Spa Resort we have implemented the appropriate measures to guarantee the highest hygiene and safety protocols in each and every one of our work areas. To do this, we want to share with our community that we are fully prepared to welcome them, having detailed so comprehensive work plans that include:
- Cleaning and disinfection measures that guarantee an exceptional quality of the spaces that all the members of our team involve, with the ability to certify an extraordinary level of disinfection and cleaning to guarantee absolute tranquility for our guests and colleagues.
- Enhancement of open spaces , these being more important than ever to provide infinity of spaces where nature prevails, both in our gardens and in common areas, where everyone who wants to can feel integrated into a wonderful outdoor landscape .
- Redesign of the gastronomic offer , adapting it both for consumption abroad and in private spaces, so that, regardless of where they want to consume, our guests can enjoy the best fresh products from our land.
- Reorganization of our collaborators , giving priority to the community of local producers and artisans, who offer us the best of our tradition and to whom we give and will give support so that local consumption is also a central element of cultural and territorial promotion, as well as for ensure a sustainable recovery.
- Digitization and ease of procedures , generating flexibility in the reservation, registration and order processes, so that the user can feel completely free to enjoy our services with the best of facilities.
- Creation of the “Friends of Torremirona” community , where we will restore trust to our community with the greatest and best advantages, thanking its support in these times of challenges and change.
All this, with the values that have always characterized our service, and which are inalienable in our way of understanding hospitality, these being the distinctive close treatment that characterizes us, flexibility towards the needs of our clients , the naturalness of being ourselves , the passion of our teams to continue making our guests happy, the firm belief that we are ambassadors of our culture and our territory and of course the quality of both our facilities and the products we use.